WhiteSwan Consulting
We specialize in outsourcing highly skilled client service specialists to organizations and businesses in need of exceptional customer support.
We also provide expert training programmes to enhance sales and customer service performance. Our training cover key areas such as Effective Customer communications, Telephone etiquette, Customer Retention Technique, Direct Marketing, Clientele Management and Negotiation Techniques.
We are commited to helping businesses thrive by providing both the talent and the tools needed to elevate customer interactions and drive growth.
We provide, outsource and train clients' employees in various areas
ranging from telephone etiquettes, business management to handling various kinds of customers.
We offer consulting and advisory services.
Our network cuts accross customer relationship management, consulting and sales training.
We focus on changing the views of our clients from strictly concentrating on customer aacquisition to seeing the profitability of customer retention.
We offer a wide range of services for coporate companies,
individuals who have passion and drive to push themselves further by undetaking market survey and analyzing the profitable target audience for the customers
Our mission is to eradicate the unsatisfactory customer service culture in Nigeria by utilizing customer service training with the best tools available and in the most appropriate environment to improve customer retention and build a good company structure for organizations to ensure more peofitability and optimum productivity.
To be the number one choice for customer care consultancy for other firms. Through this statement, Whiteswan Consulting voices its desire to lead from the front and by example to protects and advance leadership in the customer service sector.
We promote trust and increase motivation among employees
We take accountability for actions and results.
We are motivated by purpose which is to excel through quality
We are always ready to be of help to clients
We are good at what we do
We treat others the way we want to be treated
Fill the form to begin your journey towards transforming every customer service into lasting connections and unforgettable experiences.