WhiteSwan Consulting

Empowering businesses with exceptional client service specialists
and training for lasting success

WELCOME TO WHITESWAN CONSULTING

We specialize in outsourcing highly skilled client service specialists to organizations and businesses in need of exceptional customer support.

We also provide expert training programmes to enhance sales and customer service performance. Our training cover key areas such as Effective Customer communications, Telephone etiquette, Customer Retention Technique, Direct Marketing, Clientele Management and Negotiation Techniques.

We are commited to helping businesses thrive by providing both the talent and the tools needed to elevate customer interactions and drive growth.

OUR SERVICES

Customer Service and Sales Training

We provide, outsource and train clients' employees in various areas
ranging from telephone etiquettes, business management to handling various kinds of customers.

Sales Consulting

We offer consulting and advisory services.
Our network cuts accross customer relationship management, consulting and sales training.

Customer Retention Services

We focus on changing the views of our clients from strictly concentrating on customer aacquisition to seeing the profitability of customer retention.

Market expansion services

We offer a wide range of services for coporate companies,
individuals who have passion and drive to push themselves further by undetaking market survey and analyzing the profitable target audience for the customers

OUR MISSION

Our mission is to eradicate the unsatisfactory customer service culture in Nigeria by utilizing customer service training with the best tools available and in the most appropriate environment to improve customer retention and build a good company structure for organizations to ensure more peofitability and optimum productivity.

OUR VISION

To be the number one choice for customer care consultancy for other firms. Through this statement, Whiteswan Consulting voices its desire to lead from the front and by example to protects and advance leadership in the customer service sector.

OUR CORE VALUES

TRANSPARENCY

We promote trust and increase motivation among employees

RESPONSIBILITY

We take accountability for actions and results.

PASSION

We are motivated by purpose which is to excel through quality

SERVICE

We are always ready to be of help to clients

PRIDE

We are good at what we do

RESPECT

We treat others the way we want to be treated

Work With Us

Fill the form to begin your journey towards transforming every customer service into lasting connections and unforgettable experiences.

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